MyLife.com: What the Reputation Score Means, and How to Get Off It

MyLife.com is a people-search site that puts a "Reputation Score" and a red "Court Records Found" alert beside name listings, and it is the only site we track with a $21 million federal settlement behind that kind of alert. If you typed "mylife" or "my life.com" into Google after finding a score next to your own name, this page covers what the site is and who owns it now. It also walks through what a listing showed on September 28, 2026 and what the FTC case changed. Removal is free. The field-by-field version lives in our MyLife opt-out guide.

What is MyLife.com?

"What is mylife" gets asked because the site sits between two businesses. On one side MyLife.com is a standard people-search site: type a name, get a list of matching people with an age and a city. On the other, it dresses each result in the vocabulary of a background check. The homepage headline is "Check Anyone's Reputation or Just Get in Touch."

The site's FAQ claims "more than 325 million" Reputation Profiles, covering "almost everyone in America, 18 years old and over," built from "a variety of public records and other sources similar to what you might find in a Google search." Nobody signs up to be on it. The listing exists first, and registering is how the site invites you to "claim" it.

People reach it through every spelling there is. "My life com," "mylife .com" and "my life.com" all land on the same domain. The site also runs an A-to-Z surname directory at mylife.com/people-search/ that gives search engines a page for every name.

Who owns MyLife? InsightBridge LLC

The defendants in the federal case below were MyLife.com, Inc. and its CEO Jeffrey Tinsley. The operator on file today has a different name. California's data broker registry lists mylife.com under Insightbridge LLC. We read the entry in the copy we saved on September 1 and again in the live registry file on September 28. Both say the same thing.

The site uses a Los Angeles address instead. Its footer reads "Copyright ©2026 InsightBridge LLC." Its privacy policy opens by defining "InsightBridge LLC" as "MyLife" and gives 907 Westwood Blvd. #359, Los Angeles for privacy mail. The contact page uses the same box. The registry's 888 number appears nowhere on the site, where the only support channel offered is membersupport@mylife.com. Neither the site nor the registry explains how InsightBridge relates to MyLife.com, Inc., and we're not going to guess at it.

Is MyLife part of PeopleConnect?

No, despite how often the two get lumped together in removal checklists. PeopleConnect's own site lists five brands (Classmates, Intelius, TruthFinder, US Search, Instant Checkmate). MyLife isn't one of them, and no PeopleConnect filing in the registry lists mylife.com. We cover that group in who owns PeopleConnect. The practical point is that removing yourself from Intelius does nothing here.

What a MyLife search shows

Run a mylife search (or a "my life search," the same box) and the results page opens with a count. Our screenshot pipeline uses "John Smith" because it is the most common name in the country, and that search returned "We Found 100 Results for John Smith." Each row carries:

• the full name, often with a middle name or initial, and the age
• the current city with a full nine-digit ZIP code, which narrows a common name to a few blocks
• an "AKA" line of nicknames and spelling variants
• "Places Lived," listing past cities
• on some rows, a "Work" line naming employers and job titles
• on most rows, a red "ALERT: Court Records Found"

Relatives aren't on the results list. They appear once you open a profile. Each row has two buttons. "View Reputation Profile" and "This is me - View My Report" both lead into the paid funnel rather than to the free profile.

The 2021 order discussed below lets the company say it has found court records only when it holds one about that person "from a third-party source." We can't see behind the alert to check, and neither can the stranger who searched you.

What a MyLife profile page shows

A free profile lives at a URL shaped like mylife.com/{first}-{last}/e{digits}. The "e" number is the profile's ID, and it is what the removal form means by the URL of your listing. The page title spells the alert out. On the profile we opened, a man in his eighties in Virginia, it read "Has Court or Arrest Records."

Before any payment, that profile showed:

• the age and a star sign, plus the full date of birth in a generated paragraph
• the current street address with the house number partly masked, and three past addresses in full
• a phone number masked after the area code, and two email addresses masked before the domain
• a property panel with the home's lot size, its tax bill and its "Total Market Value"
• an income band, a net-worth band and relationship status
• three relatives and associates by name, each with a city
• a visit counter, thumbs-up and thumbs-down review counts, and the Reputation Score bar

A pop-up covers the profile within seconds, headed "Select Details You'd Like To See." In the version we saw, two boxes were already ticked: "Court & Arrest Records that We Might Find" and "Lawsuits, Liens & Bankruptcies." Clicking on runs a set of animated progress bars, one promising "weapons permits" among the licences a report may show. Then the site asks for the searcher's own date of birth. We stopped there, because the next step collects personal data.

The MyLife Reputation Score, and what it is based on

The mylife reputation score (also searched as "my life reputation score") is what the site is built around. The homepage says the scores "are based on background details, personal reviews and social media posts, and are constantly updated." The profile page adds that reviews "help people learn more about others, just like Yelp does for businesses, and does affect the Reputation Score."

So the site names its inputs in broad strokes. It doesn't publish a formula or any weighting, and the inputs are uneven. Court records are public records. Personal reviews are whatever other people post, and the profile's "Add Rating" button is labelled "Anonymously." On a profile the score is a colored bar running from red "LOW" to green "HIGH." On the homepage's "Most Searched Profiles" strip it is a number out of five, and the twelve we saw ran from 0.38/5 to 4.45/5.

Can you change it? Up to a point. The FAQ says claiming a profile gives "some basic control" and paying gives "increased control," and that "Premium members can delete anonymous reviews." The privacy policy says a claimed profile "can be edited or updated - including the fields of data that are displayed." Every one of those routes starts with registering, which ties a verified email and birth date to the profile. Deleting the profile takes the score with it and needs no account.

What MyLife charges, and the renewal clause

We couldn't get a price out of the site without handing over personal data. Registration opens by asking for gender and date of birth, and the paid funnel ends at the same birthday screen. No price appears on the homepage or in the FAQ. Treat any figure quoted elsewhere as unverified.

The terms matter more than the number. The FAQ says premium memberships "are billed up-front." The user agreement, last updated August 20, 2026, says "Subscriptions are not auto-renewed," then qualifies it at once: "Requesting access to Premium data & services after membership expires deems acceptance to continue membership & billing with original terms." Refunds "are made at MyLife.com's sole discretion." Given the history below, read that renewal sentence twice before paying. Cancelling a membership doesn't touch your listing either. Only the privacy request removes it.

Is MyLife legit? The FTC case

The "is mylife legit" question (or "is my life legit") has an unusually direct answer, because a federal court has already looked at it. On July 27, 2020 the Department of Justice, for the Federal Trade Commission, sued MyLife.com, Inc. and Tinsley. The FTC's press release says the company "deceived consumers with 'teaser background reports' that often falsely claimed to include information about arrest, criminal, and sex offender records." The complaint alleged the teasers "led some consumers to believe they or other individuals had arrest or criminal records when they did not, or if they only had minor traffic citations." It also alleged billing violations, from undisclosed upfront charges to misrepresented refund policies.

The dates come from the FTC's case page and settlement release. The $21 million is two payments. The stipulated order enters $28,945,968 against the company, suspended to $16 million because of its "inability to pay the full amount," and $5 million against Tinsley. The FTC's consumer protection director called the tactics "extortionary."

The order's conduct rules are what still reach the site you see today. It permanently bans the defendants from selling anything with a negative-option feature, meaning a plan that keeps charging unless you act to stop it. It forbids calling "a traffic ticket or a traffic citation" a criminal or arrest record. It forbids any claim that a person may have court or criminal records unless the company has actually found one about that person from a third-party source. It also requires an FCRA monitoring program and twenty years of compliance reporting. The order binds the defendants and anyone "in active concert or participation with" them who receives notice of it. It doesn't name InsightBridge, and we don't know whether InsightBridge has received notice.

On accuracy, the complaint alleged the company failed "to ensure the information was accurate." The site's own footer concedes "we cannot fully guarantee its accuracy." The age is usually right. The relatives mix real family with past housemates. A common name often splits into two or three near-duplicate profiles.

Is MyLife a consumer reporting agency?

Most people-search sites disclaim being a consumer reporting agency, which keeps them outside the Fair Credit Reporting Act and means they owe you no dispute process. MyLife now does the same at the foot of every page: "MyLife is NOT a Consumer Reporting Agency." The footer adds that its information may not be used for decisions about credit or tenancy, among other FCRA purposes. The registry filing answers "No" to FCRA regulation.

The FTC took the opposite view in 2020. "The complaint maintains that MyLife is a consumer reporting agency (CRA), assembling and selling consumer reports," the agency wrote, noting the site "has touted in testimonials that its reports were useful to those making housing, lending, and employment eligibility decisions." The settlement didn't resolve which label is right. Its FCRA rules apply "in connection with operating as a Consumer Reporting Agency."

What that means for you: republishing public records about you stays legal, and the order didn't shut the site down. But suppose a MyLife report was used to deny you housing or a job. The site's own disclaimer forbids that use, and the FTC has already argued the company was a CRA. That is far stronger ground than you'd have against a site that has always operated as a plain directory. Keep a dated screenshot of the profile and of its page title.

What being listed on MyLife means for you

A Whitepages page tells a stranger where you live. A MyLife profile tells them where you live and what your house is worth, then puts a score and "Court Records Found" next to your name. To a landlord or a first date who searched you on their phone, the implication does the work whether or not anything is behind it. The page title carries that alert into the browser tab, and into the search result wherever the profile is indexed, so a reader never has to open the page to see it.

The address and relatives data is the raw material doxxing runs on, and here it comes with a birth date attached. The score is a reason to move faster than usual. It is the one item on the page built partly from anonymous opinion, and the free way to be rid of it is to delete the whole profile.

MyLife removal: how to remove yourself from MyLife.com

The removal is a single form at mylife.com/privacyrequest, and it costs nothing. The browser tab reads "MyLife Opt-Out Form," the page is marked noindex so it never shows up in search, and the form itself is a JotForm embed headed "Deletion and Opt Out of Sale of Personal Information." Deletion and opt-out are one request, with no request-type menu.

1. Find your profile first. The form's own link, "Find your profile listing on MyLife.com," opens the site's search. Match the age and the nine-digit ZIP code before you decide a row is you. Then open the profile and copy the address from the browser bar.
2. Open mylife.com/privacyrequest in a normal browser and choose your state from the drop-down.
3. Fill in the required fields. Your name and a city with its ZIP code come first, then your four-digit birth year ("Your birth year helps us locate your correct profile"). There is no street-address box.
4. Enter your email in the required "Email Validator" field and use the "Verify Email" button beside it, which you can see in our capture below. The form won't submit with that field empty.
5. Add the optional details that help the match. The middle initial and a maiden or alias name are optional, and so is the profile URL from step 1, though the URL is the one detail that settles which near-identical profile is yours.
6. Tick Google's reCAPTCHA and submit.

The small print says a matching profile "will be permanently removed" and that you'll get "a confirmation when the deletion is complete." The email you give will be unsubscribed, and any account registered under it deleted. The rights belong to residents of the states the form lists "and (at our discretion) residents of other states as well." The FAQ confirms an opt-out of sale gets the same treatment: "we will also remove your profile from our site."

Don't create an account to do this. Claiming your profile hands the site a verified email and birth date tied to your listing, and deletion doesn't require it.

How long MyLife removal takes

The form says only that requests are "processed within the legally required time frames." The privacy policy's outer limit is 45 days from receipt, extendable once by another 45. The company's reported numbers are much faster.

Deletion and opt-out counts are identical in both years. The 2025 report explains why: "Requests for deletion are processed as both deletion and opt-out actions."

In our own removals the profile and its score have taken about one to two weeks to clear, which is observed, not promised. If nothing has changed after three weeks, write to membersupport@mylife.com with your name and the profile URL.

Two lines in the privacy policy are worth knowing before you file. After a removal "some portions of the information contained in your profile may remain in our backup systems." And an opt-out lets the company keep your details for "'suppression' purposes," to stop it selling your information again. That kept copy works in your favour if a profile is rebuilt.

Other ways to reach MyLife

The FAQ accepts removal requests by email to membersupport@mylife.com as well as through the form. A separate Access Request Form at mylife.com/accessrequest asks what the company holds instead of deleting it. A helper can file for you, but under the privacy policy an authorized agent needs "a signed written authorization or a copy of a power of attorney."

California residents have one more route. Insightbridge is on the state registry, so it has to act on requests filed through DROP, the state's deletion platform, which registered brokers must check at least every 45 days since August 1, 2026. Our DROP guide covers filing. It doesn't replace the MyLife form, because DROP matches on identifiers rather than a profile URL. Filing both costs nothing. For the other sites holding the same data, see our full removal guide.

Why removal tools struggle with MyLife

On September 28, 2026 the site returned a 403 error to every request that didn't come from a real browser, the privacy-request page included. That is why some automated removal tools report MyLife as unreachable, and why everything here comes from our own browser sessions.

It is also why there is no screenshot of a results page on this page. Our screenshot pipeline captures a real "John Smith" search and blacks out surnames before an automated privacy check runs. MyLife is the one site where that check passed and the image was still wrong, twice. The results list re-renders after the page loads, so an image verified as redacted still showed names once the second render landed. We dropped the screenshot rather than risk publishing someone's name.

MyLife questions people ask

Is MyLife removal free?

Yes. The privacy-request form costs nothing and needs no account. It deletes the score along with the profile.

Can I fix my MyLife reputation score instead of deleting the profile?

Only by registering. The site says a claimed profile can be edited, and paying members can delete anonymous reviews. Each step gives the site verified details about you first. Deletion is free and needs none of that.

Why does MyLife say I have court records?

The red alert and the "Has Court or Arrest Records" page title are the current form of the teaser the FTC sued over in 2020. Under the 2021 order the defendants may make that claim only when they have found a court or criminal record about the person from a third-party source. A traffic ticket may not be called a criminal record. A free profile won't tell you whether the record behind your alert exists, or whether it is even yours.

Does MyLife tell people when I search for them?

It can. The FAQ says the person you search for "can see only basic information: gender, age, and city of the person who searched for them." The privacy policy ties that alert, called Who's Searching for You®, to searches made "while logged into the Services."

Does MyLife sell my information?

Its privacy policy says so. The California section marks identifiers and protected characteristics such as age and gender "Yes" as sold or shared in the past 12 months. Job and education details get the same answer. Buyers include "data compilers and consumer data resellers." The removal form covers opt-out of sale as well as deletion.

Will my MyLife listing come back?

It can. The privacy policy says the company licenses data "from third-party sources" and uses it "to create or expand the profiles we offer." A new address can rebuild a profile, score included, with no notice to you. That re-listing pattern is why we suggest searching yourself again every few months by name and state, then checking the nine-digit ZIP on any new row.

MyLife's history is a reason to check back on it more often than most. Delist My Data is built to do that checking across the people-search sites and to re-file the privacy request when a profile comes back. We're in pre-launch, with the waitlist open for founding-member access.