MyLife built a name-search listing for most adults in the US, then attached a "Reputation Score" and a background-report teaser to it, the kind of preview that hints you might have a criminal or arrest record unless you pay to see more. That business model is also why MyLife draws more regulatory scrutiny than most sites in this space: the FTC and Department of Justice sued MyLife and its CEO in 2020 over exactly those scare-tactic teasers, resulting in a $21 million settlement and a permanent ban on that kind of auto-renewing, negative-option marketing. The removal form itself is not the nightmare it once was (no phone call, no ID upload, no account required), but it asks for more fields than most competitors and won't submit until you verify your email address on the form itself. Despite the similar business, MyLife is not part of PeopleConnect (the company behind Intelius and TruthFinder). California's data broker registry lists it under Insightbridge LLC, a separate operator with its own removal process.
If you want the bigger picture before you file, our MyLife.com profile covers what the site is, what a listing shows, and whether it's legit.
Step 1: Find your profile
Go to mylife.com and search your name. Check the city and middle initial on each result before assuming it's you. MyLife often lists near-duplicate profiles for people with common names, or splits one person across two listings from different data pulls.
Step 2: Copy the profile URL
Open your profile and copy the address from the browser bar. It looks like mylife.com/{first}-{last}/e{digits}; the "e" number is your profile's ID. (The "View Reputation Profile" button on a results row leads to the paid funnel, not the profile, so open the profile itself.) The form marks this field optional, but it is the one detail that tells MyLife exactly which near-identical profile is yours.
Step 3: Submit the privacy request
Go to mylife.com/privacyrequest. The form is headed "Deletion and Opt Out of Sale of Personal Information," and deletion and opt-out are one request, so there is no request-type menu. Choose your state, then fill in your first and last name, your city with its ZIP code (there is no street-address box) and your four-digit birth year. Those are required. Middle initial, maiden or alias name, and the profile URL you copied are optional, but add the URL. Finish with Google's reCAPTCHA and submit. Do not create a MyLife account to do this. Claiming your profile hands MyLife more verified data about you and tends to complicate removal rather than speed it up.
Step 4: Verify by email
The email box is a required field called "Email Validator," with a "Verify Email" button beside it. Enter your address, press the button, and complete the check it asks for before you submit; the form won't go through with that field unverified. The form says the email is used "to receive a confirmation when the deletion is complete," and that MyLife will also unsubscribe it and delete any account registered under it. Check your spam folder for that confirmation later.
Step 5: Wait for removal
The form promises only that requests are "processed within the legally required time frames," and the privacy policy's outer limit is 45 days. The company reports far faster: a median of two days for 2024 deletion requests in its California registry filing, and five days for 2025 in its privacy policy. In our own removals, the profile and its Reputation Score have taken about one to two weeks to disappear. If nothing's changed after three weeks, email membersupport@mylife.com with your name and profile URL. The site publishes no support phone number.
Why MyLife is more friction than most
The teaser background report and Reputation Score aren't a separate product you opt out of individually. Removing the profile removes both. But getting there means clearing more required fields than a typical suppression form, and the email validator is a real gate that the form won't let you skip. That friction lines up with MyLife's regulatory history, even now that the removal mechanics themselves have gotten simpler than they once were. The FTC's 2020 complaint centered on background-report snippets that implied people had criminal or arrest records specifically to push subscription sales.
Why it's worth checking back
MyLife's privacy policy says it licenses data "from third-party sources" and uses it "to create or expand the profiles we offer," and a successful removal only clears what's listed today. A new address or a record from a source MyLife didn't have before can put your listing back up, Reputation Score included, without any notice. Manual opt-outs handle the moment, not the recurrence.
That recurrence is exactly what Delist My Data is built to automate: filing the removal once, then watching for you to reappear on MyLife and the rest of the people-search sites and filing it again, without you having to remember to check back every few months. We're in pre-launch now; join the waitlist for founding-member access as we bring it online.