The first thing to understand about 411.com is that it isn't really a separate people-search site. It's a front end for Whitepages. The footer says "© Whitepages Inc.," the "Do Not Sell My Information" link goes straight to a whitepages.com privacy page, and the listings themselves come out of the same database (411.com's profile URLs are literally tagged with a "411-" prefix on shared record IDs). That's good news for removal: 411.com has no opt-out form of its own, and it doesn't need one. You file a single suppression request through Whitepages, and because Whitepages removes all known connected listings when it suppresses a record, the 411.com copy comes down with it.
If you want the bigger picture before you file, our 411.com profile covers what the site is, what a listing shows, and whether it's legit.
Step 1: Confirm you're listed on 411.com
Go to 411.com and search your name with a city and state. Click "View Details" on the result that's actually you, checking the age range, associated cities, and relatives to rule out a namesake. You don't need to buy anything or make an account. You're just confirming a listing exists and noting which record is yours.
Step 2: Find the same listing on Whitepages
The suppression form is built around Whitepages listing URLs, so look yourself up on whitepages.com next, using the same search and the same identifying details. It's the same underlying record you just found on 411.com, so it should be easy to spot. Open your listing and copy the full URL from your browser's address bar; that URL is what identifies the record to suppress.
Step 3: Submit the suppression request
Go to whitepages.com/suppression-requests, paste the listing URL you copied, and click through the short form — it's a five-step flow that includes picking a reason for removal (any of the standard options works). Our Whitepages guide walks the same form in more detail if you want it.
Step 4: Verify by phone
Whitepages verifies suppression requests with an automated phone call rather than an email link. Enter a number you can answer right then, take the call, and complete the code verification to finalize the request. Per Whitepages' own privacy notice, the number is used only to complete the opt-out. If you'd rather not hand over a phone number at all, the alternative route is a request to a customer-service agent, via Whitepages' online privacy form or privacyrequest@whitepages.com, which skips the call but takes longer.
Step 5: Check both sites after processing
Whitepages' terms of service say it will "endeavor to make changes within 72 hours" of an opt-out request, which is a goal rather than a promise. The only window it commits to is the one on its consumer-rights page for formal privacy requests: "CCPA opt-out requests may take up to 15 days to process but are often processed more quickly when feasible." Most listings clear well inside that. After a few days, search your name on both whitepages.com and 411.com. They should clear together, since it is one record behind both, and the same page promises that "once a listing is removed, all known connected listings are also removed." If the 411.com copy lingers, contact Whitepages support with both URLs rather than filing duplicate requests. Whitepages also warns that search engines can keep serving a cached copy of a removed listing "up to 30 days in some cases," so a Google result outliving the page it points to is normal rather than a failed removal. And if you find additional listings under name variants (middle initial, maiden name, an old address that spawned a second record), each one needs its own suppression request: repeat steps 1–4.
Why it's worth checking back
Suppression hides your listing from Whitepages' sites; it doesn't erase the public records underneath it. When Whitepages ingests a new data feed (a new address, a new phone number, a court or property record it didn't have before), a fresh listing can appear on both whitepages.com and 411.com, and the old suppression won't cover it. 411.com is one head of a shared-database problem, which is the general shape of the personal-data cleanup job: removals hold until the next refill.
That recurring check is exactly what Delist My Data automates — filing the removal once, then watching for you to reappear on 411.com, Whitepages, and the rest of the people-search sites and re-filing without you having to remember. We're in pre-launch now; join the waitlist for founding-member access as we bring it online.